Refund policy

 

Our Commitment to You

At LP, every product is made to order. Because of this, we do not accept returns or exchanges unless your item arrives damaged, defective, or with a printing issue.

All Sales Are Final

We cannot offer refunds or returns for:

  • Wrong size ordered

  • Wrong color/design selected

  • Change of mind

  • Buyer’s remorse

Please double-check your order details before completing your purchase.

Damaged, Defective, or Misprinted Items

If your item arrives with a print issue, defect, or damage, we will replace it free of charge.

You do not need to return the item.
You may keep, donate, or recycle it.

To request a replacement, email us at concierge@wearlp.com and include:

  • Your order number

  • Clear photos of the issue

  • A short description of the problem

Our team will review your request and ship a replacement promptly.

Order Changes / Cancellations

Orders can only be changed or cancelled within 1 hour of purchasing.
After production begins, we cannot make modifications.

Return Address

We do not accept physical returns.
All issues must be sent to us by email so we can process your replacement.

Need Help?

Our support team is available Monday–Saturday, 9am–8pm (Live Chat & Email).
Email: concierge@wearlp.com

Thank you for choosing LP — we’re here to make every experience a great one.